Live chat is available for your urgent enquiries during these hours:

If you were unable to find the answer to your question in our Help Centre, for the fastest response to urgent enquiries please tap the envelope above to complete our email contact form. We'll be happy to help.

If you'd prefer us to call you back (for less urgent enquiries), leave a message and we'll get back to you.

Help Centre (prospect parent) 

<p>You can download the Sitters app here:</p><p><a href="https://www.sitters.co.uk/parent/download-app.aspx" id="isPasted">https://www.sitters.co.uk/parent/download-app.aspx</a></p>

You can download the Sitters app here:. https://www.sitters.co.uk/parent/download-app.aspx

How do I download the Sitters app?

Download our app

Daytime childcare

Evening babysitting

Hotel & holiday childcare

Emergency childcare

Wedding & event childcare

Overnight childcare

Our services

How do you select your sitters?

Sitter ID

Do your sitters have DBS checks?

What experience does your agency have?

Public liability insurance

Trust & safety

What does membership cost?

What are the hourly rates?

What is a service fee?

Can I cancel my membership?

Membership & costs

What can I expect my sitter to do?

Tips for your first booking

Provisions for your sitter

What to expect during a booking

How does Sitters work?

I'm nervous about leaving my child?

Can I choose my sitter?

Do your sitters have newborn experience?

How many children can you look after?

Can I meet my sitter before the booking?

Do you care for children with additional needs?

Do you provide a school pick-up service?

What are the earliest/latest times I can book?

How much notice do you need for a booking?

How long will it take to fill my booking?

How to make a booking

What's the minimum booking duration?

FAQs

Can I use Sitters without the app?

We’re working hard to resolve any issues you’re facing. Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.

How do I download the Sitters app?Updated 6 months ago