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Help Centre (prospect parent) 

Daytime childcare

Evening babysitting

Hotel & holiday childcare

Emergency childcare

Wedding & event childcare

Overnight childcare

Our services

How do you select your sitters?

Sitter ID

Do your sitters have DBS checks?

What experience does your agency have?

Public liability insurance

Trust & safety

What does membership cost?

What are the hourly rates?

What is a service fee?

Can I cancel my membership?

Membership & costs

What can I expect my sitter to do?

Tips for your first booking

Provisions for your sitter

What to expect during a booking

How does Sitters work?

I'm nervous about leaving my child?

Can I choose my sitter?

Do your sitters have newborn experience?

How many children can you look after?

Can I meet my sitter before the booking?

Do you care for children with additional needs?

Do you provide a school pick-up service?

What are the earliest/latest times I can book?

How much notice do you need for a booking?

How long will it take to fill my booking?

How to make a booking

What's the minimum booking duration?

FAQs

How do I download the Sitters app?

Can I use Sitters without the app?

Download our app

We’re working hard to resolve any issues you’re facing. Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.