We’re working hard to resolve any issues you’re facing. Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.

All articles

How does Sitters work?Updated 6 months ago

Here's how booking childcare with Sitters works:

1. Register online: Signing up is quick and simple. Download our free app here https://www.sitters.co.uk/ and enter the postcode where you need childcare. Browse sitter profiles, hourly rates, and reviews, and set up your Sitters account, hassle-free.

2. Book online in seconds: Choose the date, time, and location where you need a sitter. Tell us whether you'd like to choose your sitter, or let us choose one for you. We'll promptly offer your booking to approved Sitters childcarers, starting with your Top 3 and favourites.

3. Stay updated: We keep you informed every step of the way. Receive real-time updates about your booking and an email detailing your chosen sitter.

4. Your sitter will be in touch: For added peace of mind, your sitter will contact you before each booking, giving you the chance to say hello and discuss any specific requirements.

5. Enjoy your freedom: Upon arrival, your sitter will present their Sitters ID. You can relax knowing that your children are in the very best hands. At the end of the booking, simply pay your sitter for their time using the Sitters app.

6. Sitters membership: Joining Sitters is affordable and flexible. Membership costs just £19.95 for 3 months (that’s around £1.50 per week). There's no obligation and you can easily cancel your membership at anytime, online or in the app.


Was this article helpful?
Yes
No